Manage my Renewal

You can self manage your renewal in My Account to:

* Renew online
* Change how you pay
* Opt back in, if you’ve previously opted out of auto renewal
* Include additional products
* Review policy documents and renewal invitation detail

To make changes to your personal details, property or cover, talk to one of our team via live chat during our working hours.

Outside of our working hours, complete this form providing as much information as you can. We will process your renewal update as quickly as possible, and will contact you if necessary to finalise your renewal update.

Renewal Quick Help

Policies that are paid annually by card may renew automatically, to see if your policy is set to automatically renew please view your renewal in My Account or ‘What happens next‘ section of your renewal email. You can change your renewal preferences within my account.

We’re here to help you adjust your policy to fit your needs. While we always offer our best price based on your coverage details, any changes to your policy may affect your premium.
You can modify:

  • Your coverage options
  • Personal details
  • Policy terms

For assistance with any changes, connect with our renewals team via live chat during business hours. Our specialists will explain how modifications may affect your premium and help you make any necessary adjustments.

Yes, you can opt out of auto-renewal at any time.

If you have been provided a renewal please visit Manage My Renewal page to manage your renewal preferences.

If you have not been invited for renewal but need to update us, please click the below links:

  • Update your renewal preferences
  • Adjust your payment settings if needed
  • Send you renewal information without automatic continuation

We’ll always notify you of any price changes and terms before your policy expires, giving you time to make an informed decision about renewal.

Speak to our team

The quickest way to reach us is via online chat. No robots, only real people. Our friendly team are available to help you five days a week.

Opening Hours
  • Monday-Thursday
    9am-6pm
  • Friday
    9am-5pm
  • Saturday
    Closed
  • Sunday
    Closed
  • Bank Holidays
    Closed