Help Centre / How much does it cost to cancel?

How much does it cost to cancel?

If you cancel within 14 days from the day of purchase or the day on which you receive your policy documentation, whichever is the latter, you are entitled to a full refund of the premium unless you have made a claim.
Where cancellation is taking place after the first 14 days, you will receive a pro-rata refund based on the time you have been on cover. If you have made a claim, no refund will be due. A £60.00 cancellation charge will apply. If you pay by instalments you also need to refer to your credit agreement with Premium Credit Limited.

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