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How can I change the dates my payments come out?
Visit the Premium Credit portal to manage your payment dates online. Before you begin: Have your Premium Credit reference (starts with “D”) or Your Intelligent Insurance policy number ready Need help? Contact Premium Credit directly: Phone: 0344 736 9836 Visit their contact page online You can also use the portal to: Update your personal details Change bank details View your balance Manage missed payments
What is the difference between an excess and a voluntary excess?
Understanding the distinction between excess and voluntary excess is essential for navigating your home insurance policy: Excess Defined An excess is the amount you must contribute towards a claim before your insurer covers the remaining costs. It consists of both compulsory and voluntary components. Compulsory Excess This is the mandatory amount set by your insurer, automatically applied to every claim. It is non-negotiable and forms part of the total excess. Voluntary Excess Unlike compulsory excess, this is an optional amount you can choose to pay voluntarily in addition to the compulsory excess. Opting for a higher voluntary excess may lower your premium but increases your upfront contribution in a claim. Combined Impact In the event of a claim, both compulsory and voluntary excess amounts are combined. For example, if the compulsory excess is £200 and you choose a voluntary excess of £100, you would pay a total excess of £300. Premium Considerations Selecting a higher voluntary excess might lead to a reduced premium, but it’s crucial to weigh the potential savings against your ability to cover the higher excess during a claim.